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Helpdesk Website

Have a look For helpdesk Website demo at -http://www.opensourcetechnologies.com/demos/helpdesk

Web site provides a help desk ticketing system which will help you to setup internet based ticketing system with added functionalities.

Features:

Ticket Management

* Submit a tickets from WEB frontend
* Modify, closed and re-open tickets
* Create ticket categories. For example, you can have tickets category for sales, tech support etc.
* Create ticket by sending email to a predefined email address
* Work with tickets using desktop or webmail systems such as Outlook or Gmail without logging on to your Joomla site.
* Assign tickets to a single user or to many users.
* Attach images, docs and other files to ticket
* Search through tickets
* Extended search through tickets
* Dashboard for system manager
* Create Knowledge base articles from tickets
* Email notification when a ticket has been processed

Knowledge Base

* Create knowledge base using the answers provided to a ticket
* Edit the knowledge base text with rich text editor
* Search through Knowledge Base

Frontend Manager

* Create/reply/close/reopen tickets
* Assign ticket to a users
* Move ticket to Knowledge base
* Edit Knowledge base
* Search ticket
* Extend search ticket

If you want to explore this site you can contact us for admin details Or if you want to purchase this site contact us for Quote.

Technologies

PHP/MySQL
CMS - Joomla, Drupal, Redaxo
ecommerce - X-Cart, Virtuemart

Extentions

JReviews Location Map

This module displays the Location Map based on the field of JReviews. You need to create two fields for Longitude & Latitude in JReviews and need to provide the name of the fields in this module. On the JReviews listing page - The Location Map based on the values provided in the listing - will be displayed. You also need to provide the values of Longitude & Latitude in the module as well - in case the values of Longitude & Latitude is not provided in the listing - these values will be used to display the location. This module is a customized version of Location Map Module.

Products

Open Source Universe

OpenSourceUniverse.com is the place for Open Source believers. It is the first Social Networking platform designed exclusively for Open Source professionals as a place to share your ideas, your experience, and your expertise in Open Source, thus contributing to and benefiting from the Open Source Universe.

Demos

Auction Website

Have a look for Auction WebSite Demo At : http://www.opensourcetechnologies.com/demos/auctions/

This website provide the facility like ebay.

Portfolio

Green for Good

Green for Good's mission is to connect individuals and businesses interested in incorporating Greener practices into their personal and professional lives. GreenForGood do this by creating a network of websites, events and related marketing opportunities to meet the growing demand for environmentally friendly information, products and services.read more

Open Source Universe & Open Source Tweet - Products of OpenSource Technologies

OpenSource Technologies is not affiliated with or endorsed by the Joomla Project or Open Source Matters. The Joomla logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.